The Private Lounge – Terms of Participation

1. Organiser. The Private Lounge (“the Lounge”) is a loyalty campaign run by Rarehumansclothing Trade GmbH & Co. KG, Kreiennest 1, 6858 Schwarzach, Austria, help@rarehumansclothing.com (“Rare Humans”, “we”) on rarehumansclothing.com.

2. Campaign period. The Lounge runs from 13 November 2026, 18:00 CET to 30 November 2026, 18:00 CET. Points and unredeemed reward codes expire at the end of the campaign.

3. Who can take part. Participation is free and requires a customer account on rarehumansclothing.com. The Table (Blackjack) is open to people aged 18 or older; you confirm your age once before your first round. One account per person. Employees of Rare Humans may take part for testing only; their points do not count.

4. No real-money play, no chance in points. The Table is a free entertainment game with no money stake and no money prize. There is no stake, no purchase is required to play, and table chips are free play money with no value – they cannot be bought, exchanged or converted. The points for a round are fixed and never depend on the outcome of the hand: a win, draw or defeat only changes your chips.

5. Collecting points.

Existing customer accounts and existing newsletter subscriptions receive their one-time points on their first signed-in visit to the campaign page. Newsletter points require a confirmed subscription with the same e-mail address as the customer account. Three Blackjack rounds per day earn points. If this number is increased during the campaign, it is announced on the campaign page; every further round earns 50 points. Points have no cash value, are personal and cannot be transferred, sold or paid out.

6. Happy Hour. Happy Hour times are published in advance on the campaign page (planned: daily 8–9 PM from 20 to 29 November and all day on 27 November). Additional times may be added. A Happy Hour that has already started is never shortened.

7. Clips. You may submit public TikTok or Instagram videos that use material from our content room, are clearly marked as advertising and use the hashtag #RAREHUMANS. We review each clip and credit points based on the views we verify on the platform: 5,000: 400 · 10,000: 1,000 · 50,000: 3,000 · 100,000: 6,000 · 500,000: 8,000 · 1,000,000: 10,000. Bought or artificial views do not count. You are responsible for your video, including music and third-party rights, and you grant Rare Humans the right to repost the submitted video on its own channels with credit to you.

8. Ranks and rewards.

Your points determine your rank. Each rank unlocks one reward that you can claim once while you are in that rank; rewards of ranks you skip without claiming lapse. Rewards are personal, single-use codes. Codes of one rank can be combined with each other and with sale prices, but not with other discount codes. Free items are subject to availability.

All codes are valid until 30 November 2026, 18:00 CET. The shoe code is valid for one pair of the new Rare Humans shoe in a model and size of your choice and can be redeemed as soon as the shoe is available in the shop. Delivery follows the shoe’s regular shipping and production times, even if this is after the end of the campaign. If the shoe cannot be ordered by 30 November 2026, you receive a voucher for the value of the shoe instead, valid for six months.

9. Returns and cancellations. If an order is refunded in whole or in part, the points earned with it are deducted automatically. If your rank drops as a result, unused codes of higher ranks are deactivated.

10. Fair play. We may withhold or deduct points and deactivate rewards if we have reasonable grounds to suspect manipulation, multiple accounts, automated play, fake orders or fake views. In clear cases we may exclude an account from the campaign.

11. Changes and ending. We may adjust or end the campaign early for important reasons (e.g. technical faults, abuse, legal requirements). Points and rewards already earned remain valid until the regular end, unless section 10 applies.

12. Liability. We are not liable for temporary unavailability of the Lounge. Our liability for intent, gross negligence and injury to life, body or health remains unaffected.

13. Data protection. See the privacy notice for the Lounge below and our general privacy policy.

14. Applicable law and jurisdiction. The campaign is organised by a company established in Austria. Austrian law applies, excluding its conflict-of-law rules. Mandatory consumer protection rules of your country of habitual residence and the statutory places of jurisdiction for consumers remain unaffected.

15. Language versions. These terms are available in German and English. In case of differences, the German version prevails.

Last updated: 13 November 2026